I oversee the Client Servicing and Investment Operations teams, ensuring our clients receive the best quality of service and their assets are securely protected.
The technology we use to efficiently manage our clients' investments is a key element of the business, and part of my role is managing and driving the development of the IT solutions and business processes that run across our end to end proposition.
After acquiring a 1st class honours in Mechanical Engineering I moved across to IT. I've subsequently spent more than 15 years in IT and Operations in the Financial Services sector, during which time I have also completed a Master in Business Administration.
Who is John?
What do you enjoy most about your job?
The most challenging and enjoyable aspect of the role is driving improvement and change through the business using technology or process developments to embed enhancements or address regulatory driven requirements.
What do you do outside the office?
I love to run and read fiction and sci-fi - to provide escapism from the day to day. This has recently been put on the back burner as my other “hobby” is renovating property; a black hole for both time and money!
What's your ideal weekend?
I have two beautiful children so my ideal Saturday morning would be an early run in the park, meeting the family for coffee and a well-deserved cake.